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Finance · Starts in 2 weeks · 3 pilot slots
AI Collections Assistant
A fraction of a wage — recovers revenue no one on your payroll has time to chase
A big share of gym churn isn't people quitting — it's expired cards and bounced payments nobody follows up. A 400-member studio with a 5% payment-failure rate quietly loses about 20 memberships a cycle. This teammate catches every failure the day it happens and runs the polite recovery sequence your staff dread.
What they do
- Contact every failed payment within 24 hours on WhatsApp and email
- Help the member update their card or payment details — no awkwardness
- Escalate hardship cases and disputes to you before anything is sent
- Report every recovered dollar, weekly, in plain numbers
What keeps them employed
- 100% of failed payments chased within 24h
- Recovered revenue reported in S$ every Friday
- Zero member complaints about tone
Reports to you
Customer-facing actions wait for your approval until the teammate earns autonomy — and every action is logged. It takes the grunt work off your team's plate; it doesn't take anyone's place. Doesn't hit the KPIs? Doesn't keep the job.
Interview this teammate
6 questions, 2 minutes. Then the teammate interviews with you — on your own leads, before you pay anything.